NeuGroup’s Payment Strategy Group held a successful, inaugural meeting last week in Manhattan at the Americas headquarters of sponsor HSBC. We are grateful for the commitment of the HSBC Global Payments Solutions team including Tom Halpin, Lewis Lei Sun, Mark D. Evans, Jennifer Capasso, and Carolyn Markowski along with many others. Contributions included capturing value from platform business models to mobilizing data to emerging payment channels.
Members highlighted payment strategy initiatives including:
· Digitizing and automating end-to-end payment processes and systems
· Justifying and implementing payment hubs, IHBs and virtual card programs
· Reducing systemic fraud with AI and expanding payment validation options
· Increasing scalability of payment systems by reducing customization
· Expanding AI use cases to achieve these and additional objectives
Special thanks to members and guests Marguerite Versacci, CTP, MBA (Tronox), Hitanshi Thaman (Google), Scott Lambert (Cigna Healthcare), Linda Birta-Mammet, CertITM (FTI Consulting), David Watson (The Clearing House), and Kelvin Li (Ant group) for providing provocative insights
