Privacy Statement

NeuGroup values its members’ privacy and seeks to protect it at all times. This statement discloses how personal information is collected via NeuGroup Exchange Communities and used to deliver a quality experience. By using the Peer Group Communities, members consent to the collection, use, and storage of personal information by NeuGroup in the manner described in this statement. NeuGroup reserves the right to update this statement at any point.

Data Collection

User Behavior Tracking. We utilize tracking tools to observe user interactions and behavior on our website. These tools record user activities such as mouse clicks, mouse movements, scrolling, and keystrokes, which helps us analyze and understand how users interact with our website. This analysis informs our website improvements, aiding in the optimization of layout and design to enhance user experience. The data collected through these tracking tools is exclusively used for the enhancement of our website and is not shared with third parties.

Access Log Information. We collect the following access log information: click-stream data and HTTP protocol elements. Our Web server collects access logs containing this information. This data may be used by our agents or us for the following purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.
  • Anonymous user analysis.
  • Anonymous user profiling and decision-making.
  • This access log has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person this data was collected from.

Cookies. We collect cookies. Cookies are a technology that can be used to provide you with tailored information from the site. A cookie is an element of data that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Cookies may be used by us and our agents for the following purposes:

  • Site administration.
  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.
  • Anonymous user analysis.
  • Anonymous user profiling and decision-making.
  • Cookies are used to track visitors to our site so we can better understand what portions of our site best serve you. We also use cookies to control access to certain content on our site, and also to allow our server to maintain information about any subscription orders you make with us.

Web Beacons. NeuGroup also uses Web beacons alone or in conjunction with cookies to compile information about Member usage of the Community sites and interaction with emails from NeuGroup. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website site tied to the Web beacon. For example, NeuGroup may place Web beacons in emails that notify the Company when you click on a link in the email that directs you to one of the Company’s websites. NeuGroup uses Web beacons to operate and improve the Company’s websites and email communications.

Transaction Information. We may, in the future, collect the following transaction information: physical contact information and member purchase information. We would collect this information in order to process your orders. This data may be used by us and our agents (and by delivery services) for the following other purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development. Anonymous user analysis.
  • Anonymous user profiling and decision-making.
  • User Information.

We collect the following user information: unique identifiers, e-mail address, and user’s name. At the user’s option, we may also collect the following data:

  • Preference data.
  • User’s job title.
  • Name of user’s employer.

This data may be used by us and our agents for the following purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.
  • Anonymous user analysis.
    Anonymous user profiling and decision-making.
  • Contacting visitors for marketing of services or products (the user may opt-out of this usage).

For example, this data helps us in controlling access to certain content on our site and in alerting users to new site content and services. We will not share user information with outside companies for their use for marketing purposes. Accordingly, you will only be contacted by e-mail or otherwise by NeuGroup, and you may opt-out of such contacts.

Links to Third-party Sites. We may provide links to third-party websites as a service to our users. Please be aware that we cannot control and are not responsible for the information collection practices of such third-party websites, which may differ from those of this Site. We encourage you to review and understand the privacy policies on these websites before providing any information to them.

Access, Change, and/or Delete Information. You may access, correct, update, and/or delete any personally-identifiable information that you submitted to the Site. You may also unsubscribe from mailing lists or any registrations on the Site. To do so, please either follow instructions on the page of the Site on which you have provided such information or subscribed or registered, or send us an e-mail at
[email protected].

Security. We take reasonable precautions to protect your personally-identifiable information. Due to the nature of the Internet, however, NeuGroup cannot guarantee that unauthorized persons will not obtain access to your personally-identifiable information.

Children’s Online Privacy Protection. NeuGroup understands the importance of protecting children’s privacy, especially in an online environment. The Site is not intentionally designed for or directed at children 13 years of age or younger, and NeuGroup will not intentionally collect or maintain information about anyone under the age of 13.

Consent. By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy.

If you have any questions about our Privacy Policy, please e-mail us at [email protected].